Privacy Policy

1. Information we collect

We collect information in two ways:

• Information you give us. Your name, email address, phone number, and anything else you share through our forms, by email, by phone, through chat or in person. If you become a client, this can include financial and tax documents, Social Security numbers and other details needed for the services you request.
• Information collected automatically. When you browse this website, we may receive your IP address, browser type, referring page, pages visited and time on site, through cookies and similar technologies.

2. How we use it

We use your information to:

• Respond to your questions and provide the services you ask for.
• Prepare and file returns and keep records on your behalf.
• Send appointment reminders, updates and other service messages.
• Send information about our services, where the law allows and you have not opted out.
• Run, secure and improve this website.
• Meet our legal and regulatory obligations.

3. Tax return information

Information we receive to prepare your tax return is protected by federal rules that apply to tax return preparers, including Section 7216 of the Internal Revenue Code. We use and disclose that information only as those rules allow, which may require your written consent.

4. When we share it

We do not sell or rent your personal information. We may share it only:

• With tax agencies, such as the IRS and the Comptroller of Maryland, when filing or responding on your behalf.
• With service providers who help us run our business, such as website, email, scheduling, payment and software providers, who may use it only to provide those services.
• When the law requires it, or to protect our rights, our clients or the public.
• With your permission.

5. Text messages

If you give us your mobile number and agree to receive texts, we may send you messages about your inquiry, appointments and services. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

We do not share mobile numbers or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

6. Cookies and tracking

This website may use cookies and similar tools to remember your preferences, understand how visitors use the site and support features such as forms and chat. You can block or delete cookies in your browser settings, though some features may stop working as intended.

7. How we protect it

We use reasonable administrative, technical and physical safeguards to protect your information. No website or method of transmission is completely secure, so we cannot guarantee absolute security. Please avoid sending Social Security numbers or tax documents through our website forms or by regular email. Ask us for a safer way to share them.

We keep information for as long as we need it to provide our services and meet our legal and record-keeping obligations.

8. Your choices

You can ask to see, correct or delete the personal information we hold about you, subject to our legal and record-keeping obligations. You can also opt out of marketing messages at any time by using the unsubscribe link in an email, replying STOP to a text, or contacting us. Depending on where you live, you may have additional rights under the law.

9. Children

This website is intended for adults. We do not knowingly collect personal information online from children under 13. Information about dependents is collected from a parent or guardian only as needed for our services.

10. Links to other sites

Our website may link to other websites. We are not responsible for their content or privacy practices, so please review their policies.

11. Changes to this policy

We may update this policy from time to time. The latest version will always appear on this page with a new effective date.

12. Contact us

Questions about this policy? Reach us at:

Pmuungo LLC
14729 4th St, Laurel, Maryland 20707
Phone: +1 240-423-4912
Email: [email protected]